29-06-2017 02:54 PM
I was sent a text earlier offering 6 months free Apple itunes but the website does not recognise my phone number. Why is this?
29-06-2017 03:34 PM - edited 29-06-2017 03:36 PM
29-06-2017 04:00 PM
You need to send text MUSIC to 150 and then follow the instructions through that text to Setting up. And download Apple Music App.
For more details please click on Apple Music
Have you download Apple Music App?
And create you Apple I'd or if you already have one login with that click on that text link that you got from EE.
Click on setting up and read about apple music on Android for more details.
Then it will be ready for you.
29-06-2017 04:03 PM
Welcome to the community @jmbarratt1
Thanks for posting.
Have you changed your number at all?
Are you with us on an EE personal contract?
29-06-2017 04:24 PM - edited 30-06-2017 09:35 AM
Was this an upgrade?
Did you transfer from Orange or T-Mobile?
30-06-2017 07:03 PM - edited 30-06-2017 07:10 PM
When you send text MUSIC to 150 What message exactly you get in reply?
If it more than 30 days then I am sorry you can't get Apple Music on your phone as you need to claim this with 30 days of upgrade.
I believe you still can get three months free if you directly subscribe through Apple Music.
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