by jamilsonlemos

Why I can't receive calls?

My iPhone ain't receiving or making calls or texts? Any suggestions why? Thanks 

by Grand Master
Grand Master

Re: Why I can't receive calls?



It could be one of a thousand reasons from the phone is blocked to a mast issue. 


You need to give a bit more information:


  • Are you on EE, Tmobile or Orange? 
  • Are you pay monthly or PAYG? 
  • If PAYG are you in credit? 
  • How long have you owned the phone and did you get it from EE? 
  • Have you tried resetting your network under settings? 
  • Have you checked your local mast for issues here.


To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: Why I can't receive calls?

Good morning @jamilsonlemos


Thanks for choosing to join community 🙂


I know @Northerner has asked you everything that is needed, so I was just wondering if you have managed to sort things out?







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