by TBONE Contributor

When can I pay off contract

I have an ee contract which ends in November I want to pay this off and I know I have to cancel the contract which takes 30 days to process it. I want to know when can I physically hand ee the money as I want to start a new contract with Vodafone.


by Grand Master
Grand Master

Re: When can I pay off contract

@TBONE: You can cancel it now. Cost of cancelling will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - VAT (16.7%). VAT is not due on termination fees.

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EE Community Support Team

Re: When can I pay off contract

Good morning @TBONE


Thanks for taking the time to join the community 🙂


I'm sorry to hear that you are thinking of leaving us, is it something we have said? or did?


I do hope that you have a change of Heart.  However here is everything you need to know about cancelling your contract should you wish to.


Anything we can do to help, please let us know.


I know @XRaySpeX has offered you advice with the cancellation charges.


Whatever you decide to do, we hope to see you back with EE one day.







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