07-03-2018 07:04 AM
@maureentigermo It will cost you the remainder of the contract as you agreed to pay this as it is a contract between you and EE.
07-03-2018 10:13 AM
Welcome to the community 🙂
I'm sorry to hear your thinking of cancelling, is it something we said or did?
We'd love to keep you as part of EE, have you discussed your options with us via customer services at all?
If you do want to leave, then please follow the procedure in our How do I cancel my pay monthly contract? help and support pages.
I do hope you stay, but if you're looking to leave, then we hope to see you back again some day.
The door is always open for you.
07-03-2018 11:10 AM
Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - VAT (16.7%). VAT is not due on termination fees.
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