by talwrnglas Contributor
Contributor

What spec is the antenna you get with 4GEE mobile broadband?

 
12 REPLIES 12
by Star Contributor
Star Contributor

Re: What spec is the antenna you get with 4GEE mobile broadband?

Welcome to the community.

It's directional with two feeders. 

In terms of gain, I've not seen a spec sheet, but would expect something like 9dBi.

 

What specifications were you curious about?

by talwrnglas Contributor
Contributor

Re: What spec is the antenna you get with 4GEE mobile broadband?

Thanks Peter

 

We we're looking at home made solutions and a friend had recomended the Poynting XPOL-A002 - network antennas (40 - 70 °C, SMA, Dual Linear, Indoor & outdoor, IP65, Wall/Pole).

 

I presume it would be better to go with what EE offer.

by
EE Employee

Re: What spec is the antenna you get with 4GEE mobile broadband?

Hi and welcome to the community @talwrnglass

 

The full technical spec of the router can be found on the Manufacturers Website.

 

Hopefully this is the information you require 🙂

 

Many thanks,

 

Lee

by talwrnglas Contributor
Contributor

Re: What spec is the antenna you get with 4GEE mobile broadband?

Thanks Lee. 

 

That's very helpful

 

 

Highlighted
by Star Contributor
Star Contributor

Re: What spec is the antenna you get with 4GEE mobile broadband?

Don't forget if you go with the EE antenna, professional installation is included in the price.
by
EE Employee

Re: What spec is the antenna you get with 4GEE mobile broadband?

Hi @talwenglas

 

Just to add you would need to give us a call so we can run a series of diagnostics with you to ensure the antenna is fit for purpose and will improve the speed and consistency of the 4GEE Home Router If you're happy with these we will then arrange an engineer.

 

 The engineer will verify the improvements and speeds with you before the installation takes place. If for any reason you do not want to progress with the installation, we will refund you £90 of the £100 installation fee (a £10 non-refundable charge is taken).

 

If you are unhappy with the installation for any reason we will de-install the antenna and make good free of charge.

 

If you have purchased the antenna within 14 days of signing up to an 18 month 4GEE Home contract, the returns period is increased by a further 14 days from the day of installation.

 

If you are not happy with the increase in performance we will refund the installation and allow you to cancel your contract outside of the 14 day returns policy.

 

If you are happy with this please get in contact with our dedicated antenna team on 0800 079 0131.

 

Hope this helps,

 

Lee

by talwrnglas Contributor
Contributor

Re: What spec is the antenna you get with 4GEE mobile broadband?

Thanks Lee

 

Just phoned them and waiting for contact from TSG for installation.

by
EE Employee

Re: What spec is the antenna you get with 4GEE mobile broadband?

Brilliant @talwrnglas

 

Would you mind returning and giving us a review of the process 🙂

 

Many thanks,

 

Lee

by Cedrik Established Contributor
Established Contributor

Re: What spec is the antenna you get with 4GEE mobile broadband?

Thanks for the link, Lee. I'm looking at this option too.

I'm hoping the extrernal antenna may be an improvement on the XPOL-1 I've tried out (with a Huawei B130 router)

I guess it would really be a case of getting the antenna installed and seeing how it goes, regarding speed improvements (?)

by
EE Community Support Team

Re: What spec is the antenna you get with 4GEE mobile broadband?

Please keep us updated once you've got the antenna installed @Cedrik

 

Thanks

 

Richard

 

🙂

by talwrnglas Contributor
Contributor

Re: What spec is the antenna you get with 4GEE mobile broadband?

Engineer coming on Monday. So will let you know how much it (hopefully) improves things.

by
EE Employee

Re: What spec is the antenna you get with 4GEE mobile broadband?

Hi @talwrnglas

 

Brilliant, do let us know.

 

I'm interested in hearing of the improvements 🙂

 

Many thanks,

 

Lee

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