08-02-2018 03:57 PM
Now http://sport.williamhill.com stopped responding for me from EE BB network.
It's not just you! sport.williamhill.com looks down from here.
08-02-2018 06:22 PM
08-02-2018 06:52 PM
So we finally got a solution after we got someone with EE to phone up as a customer.
The solution is to switch off APN in IPV6 and create a new APN for only IPV4....this is ok for single client, but we know need a permannet solution from EE.
Anyone know a way of contacting an EE technical team to discuss this further?
08-02-2018 07:06 PM
08-02-2018 07:15 PM
I've had a number of colleagues try clearing cookies and cache and a private browsing window as I mentioned above.
The phones were then able to connect.
I can only advise anybody that is still experiencing the issue to contact customer services to have this investigated further by the technical team.
08-02-2018 07:33 PM
Many thanks for this, we've tried all this at the beinging and the issue returns...
We've going to try and endeavour with support again tomorrow.
09-02-2018 11:43 AM
Ok so we're not getting very far with this and will need to talk to an EE techincal team. In the mean time we need to raise as many issues a spossible with EE to trigger an incident to be investigated at their end.
by Zatchlas 09-11-2017