by JanisSpainis

Unlock code not recieved

Hello. 3 days ago order unlock code from EE, 8,99 was deducated from my account XXXXXXXXXXX, but no unlock code in my email:


can you please check status please...


[Mod edit: Please do not post personal information, such as your phone number, in this public forum. Thanks]

by Brilliant Contributor
Brilliant Contributor

Re: Unlock code not recieved

@JanisSpainis Please remove your personal details this is a public forum.


Unlock requests take up to 10 days to process 

If you think I helped please feel free to hit the "Star" button below.
EE Community Support Team

Re: Unlock code not recieved

Hi @JanisSpainis,


Welcome to the EE Community. Smiley Happy


I've removed your personal details so they aren't visible to the public.


As @Damienw1 said, your unlock request can take up to 10 days to process.


We'll be in touch as soon as your unlock is completed.







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