by Abdullah2
Visitor

Tmobile don't recognise my number

Been tmobile cus to met 3 years went on holI day 6 months came back tmobile don't recognise my number

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Tmobile don't recognise my number

Hi @Abdullah2

 

If you are on PAYG and haven't used your number for a chargeable call or text, then it's likely disconnected. Please see this EE guide on hibernation and solutions.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Tmobile don't recognise my number

Hi @Abdullah2

 

If you are on PAYG and haven't used your number for a chargeable call or text, then it's likely disconnected. Please see this EE guide on hibernation and solutions.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

by
EE Community Support Team

Re: Tmobile don't recognise my number

Hi @Abdullah2

 

Thanks for coming here to see us 🙂

 

Please follow the advice @Northerner has given to you.

 

Cheers

 

Richard

 

🙂

 

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