by Ashleybell1105 Investigator
Investigator

Still waiting for DPD to contact me regarding delivery of my upgrade?

I ordered my upgrade on friday over the phone. I was told it would be delivered on monday (today) and i would recieve a text from DPD either at weekend or first thing this morning. Im still waiting for any contact from DPD and have been in all day so far today . 

19 REPLIES 19
by Grand Master
Grand Master

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

@Ashleybell1105  If you’ve not  had it already you’ll not get it today.    And you’ll get confirmation a day before your due to get it from DPD and confrontation  of the expected time slot on the day of delivery 

by Ashleybell1105 Investigator
Investigator

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

So ive wasted half the day in the house for nothing then!! Thanks EE

by Grand Master
Grand Master

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

@Ashleybell1105  If you was going to get I today then DPD would of informed you about this yesterday.   

by Ashleybell1105 Investigator
Investigator

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

EE didnt say anything like that . This after an hour wasted in local EE shop thats just opened trying to do the upgrade the girls working were less than useless. I have had 1 previous issue with DPD in the past .Is there anyone that i can speak to about when im going to receive it? 

by Euge_London
Explorer

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

Sorry to but in. New member. How do I start a new thread? I can't see any way of doing so!

by Grand Master
Grand Master

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

@Euge_London  Find a he board you want to post in.  Then at the top of that page start to fill out the header.  

by Euge_London
Explorer

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

Thanks Chris!

by Euge_London
Explorer

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

Sorry Chris – how does one see the list of boards? Complete novice here!

by Grand Master
Grand Master

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

@Euge_London At the top of this page click the show menu. Then select the appropriate link Ie billing or device etc then select the board you wish to post in. 

by Euge_London
Explorer

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

Thanks Chris!

by Euge_London
Explorer

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

Ah, therein lies my problem. There is no 'show menu' at the head of the page... 😞

by
EE Community Support Team

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

Hi @Euge_London,

 

Welcome to the EE Community.

 

Are you using a mobile device or PC/laptop?

 

Thanks

 

James

by
EE Community Support Team

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

Hi @Ashleybell1105,

 

Thanks for visiting the EE Community.

 

You'll receive a text from DPD the day before delivery with your tracking details.

 

If your order from Friday didn't make it in time for delivery today, you should receive it tomorrow.

 

If you don't hear from DPD before 8pm today, please get in touch with customer services so we can check up on your order.

 

James

 

 

by Euge_London
Explorer

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

Hi James

 

I'm on a Mac, OS High Sierra 10.13.3.

 

Thanks

 

Eugene

by
EE Community Support Team

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

Hi @Euge_London,

 

From the community homepage, you just need to select the forum you'd like to post in from the menu underneath the search bar and then click on 'START A NEW TOPIC'.

 

Hope this helps.

 

James

by Ashleybell1105 Investigator
Investigator

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

Thanks

by
EE Community Support Team

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

by Euge_London
Explorer

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

Thanks James!

by
EE Community Support Team

Re: Still waiting for DPD to contact me regarding delivery of my upgrade?

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