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Visitor

Still not received my beats and had my phone over a month.

I’ve still not received my free beats headphones . I finally had my iPhone X delivered on the 27th or December . I waited the 14 days to receive my beats . Still not got them despite speaking to customer services twice. If I’m paying a premium price I expect a premium service!!!!!!

1 REPLY 1
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EE Employee

Re: Still not received my beats and had my phone over a month.

Hi and welcome to the community @Jungleg

 

I understand your frustration with this issue, here in the community we do not have any account access.

 

You would need to speak to customer services to have this looked into further as they do have a procedure they would need to follow in regards to this matter.

 

Let us know how you get on.

 

Many thanks,

 

Lee

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