05-10-2018 10:11 AM
If you purchase a Sony Xperia XZ3 or XZ2 Premium between the 5th October and 5th November, you will be eligible to claim a free SRS-XB31 wireless speaker worth £150 from Sony – find out what you need and how to claim below.
You can claim your free wireless speaker 14 days after the date you purchased your phone by going to Sony’s promotional portal and filling in the online form. You have until 3rd December to submit your claim.
You’ll need to enter your IMEI number, proof of purchase and some personal details (name, address, email, date of birth and mobile phone number) to submit your claim.
Your IMEI number can be found in your phone’s settings or by dialling *#06#.
If you ordered online or over the phone, your proof of purchase can be your EE order confirmation email or delivery note, found in the box.
If you ordered in store, your proof of purchase will be your EE receipt.
When uploading your proof of purchase, make sure the time and date are showing so that Sony can process your claim.
Once you have submitted your claim, Sony will check and verify it. Once verified, Sony will send your speaker via Royal Mail recorded 2nd class to the postal address provided in the claim within 28 days of you submitting your claim.
No, the speaker will not delivered with your device. Your speaker will be dispatched within 28 days of your claim being submitted
If you return your device, ordered online or over the phone, within 14 days from purchase you will not qualify for the speaker.
For any queries about your claim you can contact support via email at firstname.lastname@example.org
XZ3 & XZ2 Premium SRS-XB31 Speaker Offer Limited Availability UK 18+.
Offer available to customers who complete a valid claim only. Purchase an Xperia™ XZ3 or Xperia™ XZ2 Premium on a PAYM deal from EE, closing date 05/11/18, claim by 03/12/18.
To claim, go to www.xperiarewards.co.uk/xperiaee enter your IMEI number and register details Internet access required.
Keep proof of purchase.
Full T&Cs apply.
Icons and images are simulated and are for illustrative purposes only.
Sony is a trademark or registered trademark of Sony Corporation. ©2018 Sony Mobile Communications Inc.
05-11-2018 03:35 PM
It's only six month since the Sony Xperia XZ2 launched, but we already have the Sony Xperia XZ3. Despite that tight turnaround this looks to be a big upgrade in some ways, most notably in its new OLED screen.
However, in some other ways the Xperia XZ3 seems like business as usual for Sony and very similar to its predecessor.
06-12-2018 12:44 PM
What do I if its too late to claim due to being misinformed by the ee store I received my xz3 from, I've been chasing it up with them for at least two months since taking the contract out and they said I have to wait for a code to be sent out
A friend recently referred me to these instructions and I have found its too late to claim for it and I did not know
06-12-2018 04:53 PM
Hi Chris, I'm Chris too 🙂
I was told to wait up to 3 months for a message/code to come through to be able to claim for it
10-12-2018 04:32 PM
Unfortunately they couldn't do anything except suggest to ring customer services for an alternative solution
12-12-2018 11:42 PM - edited 12-12-2018 11:47 PM
12-12-2018 08:34 AM - edited 12-12-2018 08:36 AM
Good Morning @RichardCarder.
I am sorry to hear this has happened.
Let us know the outcome from your call back.
Please do not hesitate to come back to the community if you need further support.
12-12-2018 02:50 PM
Upon a phone call to the complaint department, they managed to come to an agreement which was to refund me a small sum to the value of the speaker. Which was good enough for me, may not have been the speaker to go with the phone but it will do.
I wanna thank this community page for the support n I hope anyone else stuck in this endeveor can find a solution
12-12-2018 02:55 PM
I am pleased to hear this has been resolved for you @Thasnowyowl.
I hope to see you round the community in the future.
Have a lovely Christmas,
by DaveH22 20-09-2018
by kraftygirl 11-04-2015