by Briggy
Visitor

Sim not activating

Read more
Sim not activating

Hi all,

I changed from sim only to contract phone and was sent out a new sim as the old one was wrong size. I put the sim in and set up the phone but now it been two days and sim still isn't activated 

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Sim not activating

HI, 

@Briggy

I will suggest you to Call customer service on 150 from ee or any other provider 0800 079 8586 or live chat opening http://ee.co.uk/help/get-in-touch

Underneath +EE.To ask refresh your line.

Thanks 

by
EE Community Support Team

Re: Sim not activating

Good morning @Briggy

 

Thank you for coming to community 🙂

 

I can see @tahirmian has helped you and offered support.

 

Can I just double check with you that the SIM is inserted properly?

 

Also the SIM card may need activated.

 

Please take a look at our How to activate your new EE SIM Card support article by @James_B for instructions on how to do it.

 

Let us know if you need anything else.

 

Happy New Year

 

Richard

 

🙂

 

 

 

 

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