by Julianostefanov Investigator
Investigator

Set up new contract today my account is suspended

Today i joined EE its showing that my account is suspended 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Set up new contract today my account is suspended

This user forum can have no access to your specific a/c. You will need to call EE to find out why you've been suspended.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

6 REPLIES 6
by Julianostefanov Investigator
Investigator

Re: Set up new contract today my account is suspended

Everything its sorted thanks for your time
by Grand Master
Grand Master

Re: Set up new contract today my account is suspended

@Julianostefanov: Did you move from Orange or T-Mobile?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Julianostefanov Investigator
Investigator

Re: Set up new contract today my account is suspended

No, so basically set up new contract today, Didn't call anywone. IIrecI rec the phone with the card today - go to work from 2 to 10pm when I came home my account was been suspended and didn't usu data

 

by Grand Master
Grand Master
Solution

Re: Set up new contract today my account is suspended

This user forum can have no access to your specific a/c. You will need to call EE to find out why you've been suspended.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

View solution in original post

by
EE Community Support Team

Re: Set up new contract today my account is suspended

Welcome to the community, @Julianostefanov.

 

I recommend getting in touch with our customer service team as soon as possible to find out what has happened.

 

Please come back and let us know.


Chris

by Grand Master
Grand Master

Re: Set up new contract today my account is suspended

Thanks! You're welcome :)! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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