by Dimwit

SIM Activation

 My old phone is completely dead and won't take a charge.  Upgraded to new phone. I can't activate the new SIM as online process wants to send a password to my old phone - which is dead! 


Any help, please?

by Grand Master
Grand Master

Re: SIM Activation

@Dimwit  Put the new sim in your new device and give it a few hours (4-5) it should activate itself.   SIM card activatocan take up to 24 hours but it’s nit very often it takes this long. 


Try turning the device off/on a few times over  the couple of hours. 

EE Community Support Team

Re: SIM Activation

I have just responded to you @Dimwit


It's great to hear that this is all working and thanks for helping out @Chris_B







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