12-05-2017 02:03 PM
I purchased the £20 250mb for 7 days roaming add on for use in Australia. The add on is not shoiwing however I have been charged. I have tried turning my phone on and off again but this still isn't showing.
12-05-2017 02:52 PM
13-05-2017 08:29 AM
Are you able to connect to the internet?
Have you tried restarting your phone?
14-05-2017 11:20 AM
As the suggestions have not worked, please pop to the live chat link.
This can be found in your Private Messages.
Our customer service team will be able to assist with your issue.
The link will be active from now till 8pm (UK TIME).
Let me know how you get on.
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