08-10-2017 11:03 PM
My father passed away recently and left a balance of over £300 on his PAYG mobile, is it possible to get a refund under these circumstances?
08-10-2017 11:52 PM
Please phone CS & ask to speak to the Complex Team. They are set up to deal with such situations.
09-10-2017 11:39 AM
Good morning @Minuda
Thank you so much for coming to the EE Community 🙂
I am very sorry to hear about your father and I send my condolences to you and your family on your loss.
Please let me know how you get on.
14-12-2017 12:25 PM
They're in my sig:
To phone EE: The local rate landline number 020 7362 0200 or Freephone 0800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.
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