10-04-2018 04:20 AM - last edited on 11-04-2018 09:15 AM by MichaelL
same thing happened to me at the wrong time, ie the middle of the night, so I switched the router off for half an hour, andthen on again(pretty tricky if you are in a wheelchair), and then waited another half an hour and all was well, but I am left wondering WHY does the light start flashing?-it is a symptom of WHAT?
SO, in the end the old switch it offf and switch it on againroutine seems to work-as airline pilots say-or used to say before they tried it with an aeroplane.
It is perhaps a liitle overoptimistic to expect courtesy from near monopolies, but I have found that a little calm charm-sucking up, seems to work wonders.On one occasion they sent a chap around to fix my problem the very next day;it sometimes it helps to have been a customer for a very long time-since 1990 in my case. A mobile with a mobile hotspot facility could be a stand-in in emergencies, and if they have any decency-as they once did with me, they will give you a bunch of data as a sop-if you make a big enough fuss.
10-04-2018 05:07 AM
@oldpete: Welcome to the EE Home BB Forum. That thread you latched onto was over 3 years old, so I've started your own.
A flashing orange light is a symptom of a disconnection between your router & the exchange or cab. The router is then trying to resync. They sometimes happen for various reasons but you should not worry about them unless they happen frequently. Lines can go for weeks or more w/out a resync; even 1 a day should be bearable.
You can see if they have been happening from a combination of the following router values:
10-04-2018 11:57 PM - last edited on 11-04-2018 09:16 AM by MichaelL
Thank you for your contribution, but I'm afraid the jargon you employ means
absolutely nothing to me, and probably nobody else at all.
Actually, when I rang up EE a very charming and helpful young man said that
there might well be something beginning to go wrong with my router and
fortunately he didn't blind me with jargon at all.I'm just a lawyer, I
don't how these things work,either I'm glad to say that the people at the
EE to whom I spoke were most concerned that I nearly fell over when I stood
up from my wheelchair to try to switch the infernal router off. It was a
welcome manifestation of humanity.
11-04-2018 12:27 AM
@oldpete: I'm sorry the you had difficulty understanding what I had written. Please tell me what of:
"A flashing orange light is a symptom of a disconnection between your router & the exchange or cab. The router is then trying to resync. They sometimes happen for various reasons but you should not worry about them unless they happen frequently. Lines can go for weeks or more w/out a resync; even 1 a day should be bearable."
you don't follow & I will try to explain it. As far as I can see it is in plain English & contains no jargon, except perhaps for "resync" which is just another way saying it's trying to reconnect the line.
I agree that the rest of my post assumes you know your way around the router but is not essential to my main points; just gilding on the lily.
a very charming and helpful young man said that there might well be something beginning to go wrong with my router
No matter how charming & concerned he was this is most unlikely unless the router is very old, which a Brightbox 2 won't be. There is no evidence for this. It is all supposition & purely circumstantial.
11-04-2018 01:30 AM
11-04-2018 01:58 AM
Good. it's reassuring to hear that you were treated with due consideration by the EE agent.
Still, aren't you in danger of allowing the emotional to override the technical in what is, after all, a technical matter?
You don't even know at this stage whether you do have an issue. A flashing orange light every few days/weeks is not a problem.
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