02-02-2018 01:46 PM
Hi i am not in Londan and have a phone thats locked to your network. need to unlock the same. Please ! Can some one help ?
02-02-2018 02:07 PM
@krazyrohit: Did you buy this device yourself new direct from EE or is it 2nd-hand? The process & costs are different.
02-02-2018 03:07 PM
03-02-2018 07:39 AM
Bought the phone off a friend and realised hes got this from UK.
Wasnt aware earlier.
Imei # 359237063085166
03-02-2018 07:42 AM - edited 03-02-2018 07:43 AM
Hello @krazyrohit the only way to unlock a second hand EE device is by calling customer service on 0800 956 6000 using options 2, 4. There will be an £8.99 charge for the unlock.
More information on unlocking a second hand EE device:
03-02-2018 07:56 AM
Can anyone call for you? It is not possible to unlock a second hand EE device via email I am sorry.
03-02-2018 08:30 AM - edited 03-02-2018 08:32 AM
You can only pay the charges with a UK bank card.
You need to phone the +44 800 956 6000 (option 2, option 4) no given to you earlier as it's for non-customers & won't ask for your mobile no.
You need to give your email addy to them not us.
03-02-2018 08:32 AM
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