12-10-2017 08:58 PM
I have the same problem. I can’t call any Lithuanian numbers whilst I am here in Lithuania. I can call back tonthe UK. I can’t even use Skype or Viber credit to do it over the internet. I get nothing with Telia LT (the only carrier I can connect to) and I get Call Blocked when using an internet service.
Can anyone help please.
17-10-2017 12:40 PM
just to update this post, I’ve been told that “literally the numbers are blocked for commercial reasons”. Don’t know why “literally” was used in the call so frequently; there was no way anyone would have thought anything said was a metaphor!
Anyway, no help whatsoever. Basically it seems that EE has blocked all Lithuanian calls and Tech Support “literally” don’t know why! Only option if you need this function, to book a City Bee car for example, is to to switch service provider unfortunately. I now need to research the other options.
17-10-2017 05:04 PM
@TrevConway: It was solved 2 years ago for the OP. You've latched onto an old thread. Suggest you start your own thread & we might be able to help you solve it for yourself.
17-10-2017 10:01 PM
17-10-2017 10:41 PM
@TrevConway: You choose a forum from the menus on top & then "Start a New Topic". I've started it off for you.
17-10-2017 10:44 PM
@TrevConway: Did you activate roaming on your MyEE a/c before you left? Presumably not. Having a roaming allowance does not auto enable it. You may still be able to in your online a/c under Manage Devices. If not, you will need to call EE. Use the landline nos. in my sig.
18-10-2017 10:09 AM
Yes, activated roaming of course. My troubleshooting went way beyond that. I spent a long time on the phone with UK EE tech support when I was in Lithuania. I had reported the problem previously and was asked to call when I was next in Lithuania. During this support call EE confirmed that everything on my phone and the service I had was in order. They could not fix the problem at time. I got a call from EE when I was back in the UK and was told that “for commercial reasons many numbers are blocked”. I have not found a single number that isn’t blocked. This includes private, commercial, land lines and cellular.
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