by Hera
New Member

Re: Can a T-Mobile PAYG SIM be replaced still?

Hi,

 

I called EE on 150 today to get a replacement for my T-Mobile PAYG SIM. 

The lady I spoke to in Customer services kept telling me this wasn’t possible and I could not convince her to try.

I then went to my local EE shop and they said it can be done but I needed to call 150.

So, I’m stuck in a loop, it appears.

 

Can you help me? Thanks.

 

James

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Can a T-Mobile PAYG SIM be replaced still?

Hi @Hera,

 

Welcome to the EE Community. 🙂

 

Sorry, T-Mobile SIM cards are no longer available.

 

However, you can move to EE and keep your number.

 

Hope this helps.

 

James

View solution in original post

1 REPLY 1
by
EE Community Support Team
Solution

Re: Can a T-Mobile PAYG SIM be replaced still?

Hi @Hera,

 

Welcome to the EE Community. 🙂

 

Sorry, T-Mobile SIM cards are no longer available.

 

However, you can move to EE and keep your number.

 

Hope this helps.

 

James

View solution in original post

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