Highlighted
by mavis1170
Explorer

RE power bar vouchers

I wrote in earlier for help with redeeming a voucher that was given to a broadband customer. After a few calls to different departments I was given a £20 discount off the broadband instead as they couldn't sort out the voucher. Hope this helps anyone else with problems using the voucher for broadband customers.
Persistence pays off. !!
Thank you EE for the help
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: RE power bar vouchers

Hello there @mavis1170.

 

I am very sorry you have had these problems with the voucher.

 

To be honest this should never have happened.

 

If you send me a private message with your landline number and the number you requested the power bar from if different.

 

I will opt you out of the scheme so we are aware this has been returned.

 

I hope to hear back from you.

1 REPLY 1
by
EE Community Support Team
Solution

Re: RE power bar vouchers

Hello there @mavis1170.

 

I am very sorry you have had these problems with the voucher.

 

To be honest this should never have happened.

 

If you send me a private message with your landline number and the number you requested the power bar from if different.

 

I will opt you out of the scheme so we are aware this has been returned.

 

I hope to hear back from you.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.