31-01-2017 03:46 PM
I am on Orange payg using a moto g 1. When roaming in Europe, it all works well but in Brazil none of the networks can connect to the phone
31-01-2017 04:08 PM - edited 31-01-2017 04:10 PM
Hi @Matt999 and welcome to the Community.
This is very strange, when you manual network search do you see any other networks?
The list below are networks that are active in brazil please bare in mind we may only roam on a select few.
6: Algar Telecom
Are you able to try another handset with your SIM card in?
01-02-2017 12:46 AM
01-02-2017 08:26 AM
Have you had any luck connecting to a network yet?
It could be a local network issue if you are still having problems.
01-02-2017 10:21 PM
Still not solved. I can see the name of the operator, including an r next to the recpetion bar, which is full. But when I try to use the phone to call or text it disconnect.
03-02-2017 07:26 AM
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