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by Lorarocker
Explorer

Payasgo sim not making calls

New to EE topped up, and still four days not been able to make phone calls but can text someone please help!!

3 REPLIES 3
by
EE Community Support Team

Re: Payasgo sim not making calls

Hello @Lorarocker

 

Thanks for coming here for help.

 

What happens when you try and make a call?

 

What device are you using?

 

Thanks, Leanne 🙂

by Lorarocker
Explorer

Re: Payasgo sim not making calls

I have an iPhone 7

it just is silence and doesn't even ring but I was able to make a call the other day

by
EE Community Support Team

Re: Payasgo sim not making calls

Thanks @Lorarocker

 

Can you try a network reset,

 

Go to Settings > General > Reset > Reset Network Settings.

 

Let me know how you get on 🙂

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