by TiannaPowell
Explorer

Paid £22.49 for device unlock NOT £8.99. Device is still locked! Unlock status?

Hi, I paid £22.99 for my IPhone 6 Plus to be unlocked, not the £8.99 promised online. After paying this amount the phone has still not been unlocked. Could you check the unlock status please? The IMEI number is xxxxxxxxxxxxxxxxxx. Thank you

3 REPLIES 3
by Grand Master
Grand Master

Re: Paid £22.49 for device unlock NOT £8.99. Device is still locked! Unlock stat

@TiannaPowell  Who did you request this unlock with as it wasn't EE if you paid that amount. 

by TiannaPowell
Explorer

Re: Paid £22.49 for device unlock NOT £8.99. Device is still locked! Unlock stat

Sent from my iPhone
by Grand Master
Grand Master

Re: Paid £22.49 for device unlock NOT £8.99. Device is still locked! Unlock stat

@TiannaPowell   This is not customer services so we can not check the unlock status of your request.  And as I've said if you've paid more than £8.99 then you haven't requested this with EE as EE only charge £8.99 and no more. 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.