New Member

No network connection Mexico and data stopped working

Have travel data add on and 368mb of 500mb still available for today but data stopped working at lunchtime today and cannot send texts either. Did receive one incoming text. Phone has always been active for use abroad. This has left me needing to find Wi-Fi just to contact EE.


Edit.... I have managed to manually connect to an alternative network here which seems to be working at present.

EE Community Support Team

Re: No network connection Mexico and data stopped working

Good Morning @Tteswood


Thanks for coming to the community,


Hope you're having an amazing time in Mexico 🙂


I can see changing the network has this working for you now.


Let us know if this happens again.


Thanks. Leanne 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.