by bovrilx10

No network Spain

I have just arrived in Lanzarote and I cannot log on to a network on my IPhone or iPad. My wife who is with EE doesn’t have a problem. Please help

by Ace Contributor
Ace Contributor

Re: No network Spain

Hello @bovrilx10 was roaming enabled on the account at least 24-48hrs before traveling:


Information on what to do when having problems using your phone abroad:

EE Community Support Team

Re: No network Spain

Hi @bovrilx10


Welcome to the community.


Did you get a chance to try the steps on the pages that @tm90 referred to?


Please try a manual network search and try a different available Spanish network:


Tap settings > Carrier > Toggle Automatic OFF


Let us know how you get on.


Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.