02-01-2018 09:42 PM - edited 02-01-2018 09:45 PM
@Lauren1231 Give customer services a call and explain what’s happened and if your nice enough they’ll probably give you extra credit. But it is worth remembering that no network guarantees a signal 24/7 and also was this just in one location?
And did you try a network reset on the device?
by Jneux 30-12-2017
by Gnomeface 23-12-2019