by Domparmar Investigator
Investigator

My sim only contract is due to finish on soon. How to I renew my loyalty?

Im currently paying £12 for 5gb data and unlimited calls and texts. The contract should be £22 but being a loyal customer it is £10 off.

Will my loyal increase? Is the £10 off still available to use? 

When I had a look at upgrading my sim only contract it only showed current deals and then a discount code at the end with nothing about loyalty?

4 REPLIES 4
by Domparmar Investigator
Investigator

My sim only contract is due to finish on 7th April. How to I renew my loyalty?

I am currently paying £12 for 5gb data and unlimited calls and texts. The contract should be £22 but being a loyal customer it is £10 off.

Will my loyal increase? Is the £10 off still available to use? 

When I had a look at upgrading my sim only contract it only showed current deals and then a discount code at the end with nothing about loyalty?

by Domparmar Investigator
Investigator

My sim only contract is due to finish in april. How to I renew my loyalty?

Im currently paying £12 for 5gb data and unlimited calls and texts. The contract should be £22 but being a loyal customer it is £10 off.

Will my loyal increase? Is the £10 off still available to use? 

When I had a look at upgrading my sim only contract it only showed current deals and then a discount code at the end with nothing about loyalty?

by Grand Master
Grand Master

Re: My sim only contract is due to finish on soon. How to I renew my loyalty?

@Domparmar: Contracts don't just end; it's just that the min. term expires. Thereafter they carry on as is on a rolling monthly basis. Whether your loyalty bonus will continue will depend on the terms it was offered.

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by
EE Community Support Team

Re: My sim only contract is due to finish on soon. How to I renew my loyalty?

Hi @Domparmar

 

Thanks for coming to see us in community 🙂

 

@XRaySpeX is right and your contract will continue, unless you tell us otherwise.

 

If you want to discuss your options, then please get in touch and have a chat with our customer services team.

 

Cheers

 

Richard

 

🙂

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