by Pashkaj1993
Explorer

My phone is not working abroad people can't call me UK

Phone is not working abroad can't receive calls 

3 REPLIES 3
by
EE Employee

Re: My phone is not working abroad people can't call me UK

Hi @Pashkaj1993 and welcome to the community.

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?

 

Many thanks,

 

Lee

Highlighted
by Pashkaj1993
Explorer

Re: My phone is not working abroad people can't call me UK

I tried all that nothing has worked I can't make calls or receive calls which is more important to me because of work. 

by
EE Employee

Re: My phone is not working abroad people can't call me UK

Hi @Pashkaj1993

 

As the suggestions have not worked, please pop to the live chat link.

 

This can be found in your My EE account  or via our get in touch page under the EE dropdown.

  

Our customer service team will be able to assist with your issue.

 

The link will be active till 8pm (UK TIME).

 

Let me know how you get on.

 

Many thanks,

 

Lee

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