by Jedi1213 Investigator
Investigator

My iPhone 6s won't stay on wifi

Hi, I've recently updated my iPhone 6s to iOS 10.2.1 now I'm having serious wifi issues been on loads of forums tried all sorts to fix it, total reset, resetting network settings etc etc...and nothing seems to of worked! Really irritating me now! Won't stay on wifi for more than 5 minutes! Does anyone know of a fix for it?

 

cheers

5 REPLIES 5
by Profile closed
Not applicable

Re: My iPhone 6s won't stay on wifi

Hello @Jedi1213 sorry to hear you are having problems with WiFi. If you have tried a network reset by tapping settings>general>reset>reset network settings (you will have to re-enter WiFi passwords after) and it is still not working correctly you may have to wait for an update from Apple that will hopefully fix it soon. 

You can also try backing up your device and restoring it either through iCloud or iTunes, but if it is iOS related this may not work. 🙂 
by
EE Employee

Re: My iPhone 6s won't stay on wifi

Good Afternoon @Jedi1213

 

Just to add to @Profile closed's advice.

 

If you do a full back up then restore the device as brand new, test the device before putting anything back on to see if you have the same issue.

 

let us know how it goes!

 

Thanks - Karen. Smiley Happy

by Jedi1213 Investigator
Investigator

Re: My iPhone 6s won't stay on wifi

Cheers Tom I've tried that already guess I will have to wait for the next update!

by Jedi1213 Investigator
Investigator

Re: My iPhone 6s won't stay on wifi

Tried that as well Karen! Crappy phone!! 

Highlighted
by
EE Employee

Re: My iPhone 6s won't stay on wifi

That's a shame @Jedi1213

 

Do you have an Apple Store near you?

 

It may be worth booking an appointment at the Genius Bar.

 

Here's a link to the Apple Support pages.

 

I hope you get it sorted!

 

Thanks - Karen. Smiley Happy

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