06-09-2017 07:26 AM
06-09-2017 09:07 AM
Thank you for coming to see us 🙂
Did you activate Roaming before you went away?
If you didn't then that could be what the problem is.
Please see our Roaming with EE - What to do if you're having problems abroad support article.
Some of the hints, tips and tricks included may just get you activated.
If you are still having problems and are a pay monthly personal EE customer, please log in to My EE await a live chat with an advisor if you need one.
Let us know how you get on.