My data usage has been used up quicker than usual in the last 2 month

[matt444]

Last 2 months my usage has been used up much quicker than usual. I have had the same data for over 2 years, and not used it all before. Last 2 months the data has been used up at least a week. I spoke to my friends, ans this has happened to them all on EE as well. Whats going on with EE?

[Chris_B]

@matt444   If you look at your device data settings it should tell you what data is being used by what app or what setting.    What device are you using? 

[matt444]

I'm using an iPhone 6. I have checked all the data usage. What I am saying
is that I am not using my data more than usual, and neither are my friends.
For us all to go over our allowance, all over the same recent 2 month
period, seems very suspicious. Like their is a fault with the EE system?

[Lee_H]

Hi @matt444 and welcome to the community.

Have you installed any new apps which you have started to use, or are you away of any apps having a update for new features etc.

Many thanks,

Lee

[matt444]

No new apps. And not aware of updates for other apps.

[Lee_H]

Hi @matt444

Have you got your WIFI assist turned off 🙂

Many thanks,

Lee

[Chris_B]

@matt444  Have a look at THIS 

[matt444]

Yes it's turend off.

[Lee_H]

Hi @matt444

I would double check that the apps you don't need having access to data are turned off etc.

It does sound like an app has had a update which may be causing extra data usage.

Many thanks,

Lee