by sloaf
Visitor

My PAYG account is closing 29/12/17, I'm in credit how do I claim it back?

Orange has informed me that my account will close on 29/12/2017! My PAYG account is in credit, how do I claim it back?

1 SOLUTION

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Solution

Re: My PAYG account is closing 29/12/17, I'm in credit how do I claim it back?

Hello @sloaf only your online account is being closed on 29/12/2017:

 

https://community.ee.co.uk/t5/Pay-as-you-go/Orange-Your-Account-closure-explained/td-p/641218

 

You can still use your SIM card and credit after that date but will not be able to log in online anymore. 🙂

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by Profile closed
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Solution

Re: My PAYG account is closing 29/12/17, I'm in credit how do I claim it back?

Hello @sloaf only your online account is being closed on 29/12/2017:

 

https://community.ee.co.uk/t5/Pay-as-you-go/Orange-Your-Account-closure-explained/td-p/641218

 

You can still use your SIM card and credit after that date but will not be able to log in online anymore. 🙂

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by
EE Employee

Re: My PAYG account is closing 29/12/17, I'm in credit how do I claim it back?

Hi and welcome to the community @sloaf

 

As mentioned above only the online portal is closing your SIM card and credit will still be available to use.

 

Many thanks,

 

Lee

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