by Callaghan
Explorer

My BB is very slow and can't use iPlayer and the like...where best to get assist

Hi..my BB wifi is very slow...and programmes/iPlayer and the like can't be viewed....where is best to get it looked at as I've done the basic recommended checks etc...??

4 REPLIES 4
by Callaghan
Explorer

Re: Why are the broadband speeds incredibly slow?

Hi Lee...can you assist with slow broadband...mine is very slow and stops constantly in iPlayer etc...only recently gone to a slowness...any assistance would be appreciated or who best to call thanks

Francis

by
EE Community Support Team

Re: Why are the broadband speeds incredibly slow?

Morning @Callaghan

 

Thanks for coming to the community.

 

If you give our broadband team a call on 0800 079 8586 they can help you get this looked into.

 

Thanks, Leanne 🙂

by
EE Community Support Team

Re: My BB is very slow and can't use iPlayer and the like...where best to get as

Hello there @Callaghan.

 

Thanks for posting here.

 

If you give our broadband team a call on 0800 079 8586 they can help you get this looked into.

 

Thanks, Leanne.

by Grand Master
Grand Master

Re: My BB is very slow and can't use iPlayer and the like...where best to get as

Welcome to EE's Home Broadband Forum.

If you would like help with your speed or connection issues, please would you carry out the steps and provide the data as requested in the Need Help with Your Home Broadband Speed or Connection? sticky. This will enable us to diagnose the problem and advise you further.

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