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by Investigator
Investigator

My 3G and 4G aren't working

I've had no 3G or 4G all day..? Can anyone help..?? 

1 SOLUTION

Accepted Solutions
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by Investigator
Investigator
Solution

Re: My 3G and 4G aren't working

Hi, my husband is on EE and has no problems.. 

View solution in original post

7 REPLIES 7
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by Grand Master
Grand Master

Re: My 3G and 4G aren't working

Have you checked your area in the Coverage checker?

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by Investigator
Investigator

Re: My 3G and 4G aren't working

I have, no issues there.. 

Highlighted
by Grand Master
Grand Master

Re: My 3G and 4G aren't working

@MrsPayne  Is anyone else on EE that's has this issue who's with you ? 

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by
EE Employee

Re: My 3G and 4G aren't working

Hi @MrsPayne and welcome to the Community.

 

So I can try and assist, please may I know what type of phone it is that you are using.

 

Also, if you could provide your postcode I can certainly look into this issue if its not device related.

 

Many thanks,

 

Lee 

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by Investigator
Investigator
Solution

Re: My 3G and 4G aren't working

Hi, my husband is on EE and has no problems.. 

View solution in original post

Highlighted
by Investigator
Investigator

Re: My 3G and 4G aren't working

Hi lee, 

i have an iPhone 5s.. my husband has reset the network settings, and it's all working again.. thank you so much for your response 🙂 

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by
EE Employee

Re: My 3G and 4G aren't working

That's great news @MrsPayne

 

Thanks for popping back to let us know!

 

Karen. Smiley Happy

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