by Popey85
Visitor

Mobile purchase

Is there a way without speaking to a customer service agent that i can make an app purchase when i signed up for my contract it was turned off and now i need to make a purchase the app wont let me please help i am a pay monthly customer and understand it will be on my next bill i just need to activate it 

2 REPLIES 2
by Grand Master
Grand Master

Re: Mobile purchase

You need to speak to CS for that. You can't do it online.

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by
EE Community Support Team

Re: Mobile purchase

Hi @Popey85

 

Welcome to the community. 🙂

 

As mentioned above, our customer service team have access to your account and will be able to help you with this.

 

We do not have access to your account here in the community.

 

Chris

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