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I've just added a data add on but its not working.
Currently in France
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@mhadley1984 Did you enable roaming on your account before you left the UK ?
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Hi @mhadley1984 and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?
Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?
One of these options may help you find the answers you need.
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