19-07-2017 12:32 PM
I've just added a data add on but its not working.
Currently in France
Solved! See the answer below or view the solution in context.
19-07-2017 02:22 PM
Hi @mhadley1984 and welcome to the community.
So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.
Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?
Also, please let me know If you are using an EE personal or business account as I may be able to assist with our live chat service?
by Zatchlas 09-11-2017