11-04-2018 07:06 PM
Hi. Just upgraded to the max plan and got the S9 in the process. I want to keep my number... is it as simple at putting my existing SIM card in to this new phone? I'm not very savvy with all this stuff.
11-04-2018 07:26 PM
@Youareannoying1, You will keep you number, as that is what upgrade means. Your existing SIM card should work with your new phone, if you have any problems with your old SIM card, you can request a replacement SIM card either online or in an EE store.
When I got a new phone and upgraded to the max plan, just put my old SIM card in the new phone. Hope this helps.
12-04-2018 07:58 AM
Thanks for coming back to the community.
I can see you have had some great advice already, does your SIM work in your new phone?
Did you get a new SIM card with the phone?
Thanks, Leanne 🙂
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