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by
Explorer

Is there 4g coverage in Hawaii US for my 4GEE router, 4g symbol is red.

Customer services said I could use my 4g router in the US with my data allowance but I'm here now in Hawaii, and it doesn't get a signal. The 4g symbol is red. There must be 4g here surely?

3 REPLIES 3
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by Grand Master
Grand Master

Re: Is there 4g coverage in Hawaii US for my 4GEE router, 4g symbol is red.

Hi,

 

I don't believe those devices can connect to the US network as they use different bands. @Profile closed

might be able to confirm as he frequently travels to the US.

 

Thanks 

 

 




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by Profile closed
Not applicable

Re: Is there 4g coverage in Hawaii US for my 4GEE router, 4g symbol is red.

@John33 The EE WiFi dongles won’t work on 4G in the US because they don’t have the correct 4G bands.

 

I don’t even think 3G or 2G will work either unfortunately as again, the WiFi dongles EE sell don’t have the correct bands.

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by
Explorer

Re: Is there 4g coverage in Hawaii US for my 4GEE router, 4g symbol is red.

Thanks for your reply.

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