by Plc1966 Investigator
Investigator

Invalid SIM card on Doro easyphone 612

I’ve got a message on my Doro easyphone 612 saying invalid SIM card 612 how do I repair this

8 REPLIES 8
by Ace Contributor
Ace Contributor

Re: Invalid SIM card on Doro easyphone 612

HI @Plc1966

Take your your sim out and put back again. 

Try that might work for you. 

Thanks 

by Plc1966 Investigator
Investigator

Re: Invalid SIM card on Doro easyphone 612

Thanks I have tried that but still same message

by Ace Contributor
Ace Contributor

Re: Invalid SIM card on Doro easyphone 612

HI @Plc1966

If any chance you got another phone available to check your sim in that please check your sim in that phone. 

If that still not work then you need a replacement sim and you can get this calling customer service on 150 from ee or any other provider 0800 079 8586. 

Or you can visit any nearest ee store to get a replacement  sim.

Thanks 

by Plc1966 Investigator
Investigator

Re: Invalid SIM card on Doro easyphone 612

Thank you I have tried in another phone and same message appears. Will go into EE shop


 

by Ace Contributor
Ace Contributor

Re: Invalid SIM card on Doro easyphone 612

@Plc1966

Visit your nearest EE store where they can sort this out for you. 

And you can get same number and any credit back in your replacement sim. 

To avoid any hassle make sure you take your any photo id with you. 

Thanks 

by Plc1966 Investigator
Investigator

Re: Invalid SIM card on Doro easyphone 612

Many thanks

Highlighted
by Grand Master
Grand Master

Re: Invalid SIM card on Doro easyphone 612

@Plc1966

 

Are you on EE PAYG? If so when was the last time you made a chargeable call or text on your phone?

 

You may want to check out EE hibernation thread

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Invalid SIM card on Doro easyphone 612

Hi @Plc1966

 

I see @tahirmian has offered you some brilliant help. 🙂

 

Please also take a look at @Northerner's post as this may very well be the case.

 

Thanks

 

Chris

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