by Richie2
Explorer

I pre ordered the x but had no confirmation email. Can you confirm or resend.

I pre ordered the iPhone x but I’ve not received a confirmation email or text.  I believe my emails were entered wrong.  Is there any chance it can be resent?

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: I pre ordered the x but had no confirmation email. Can you confirm or resend

Hi @Richie2

 

If you cant find or have forgotten your reference number you'll find it in the My EE app under "Whats New".

 

If you do not have a reference starting 0000 in the app give us a call and we can see if we can help.

 

Richard

 

🙂

View solution in original post

3 REPLIES 3
by UnluckyXIII Established Contributor
Established Contributor

Re: I pre ordered the x but had no confirmation email. Can you confirm or resend

Hi,

 

This is a community forum, you would need to contact EE customer services directly (150 from your handset) to have them send out this information.

 

XIII

by Richie2
Explorer

Re: I pre ordered the x but had no confirmation email. Can you confirm or resend

Thanks, I did think that but thought I’d check. 

by
EE Community Support Team
Solution

Re: I pre ordered the x but had no confirmation email. Can you confirm or resend

Hi @Richie2

 

If you cant find or have forgotten your reference number you'll find it in the My EE app under "Whats New".

 

If you do not have a reference starting 0000 in the app give us a call and we can see if we can help.

 

Richard

 

🙂

View solution in original post

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