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31-01-2017 11:22 AM
I'm in Spain and my phone won't allow me to call it send text messages. Any ideas. I've tried with roaming on and off. I'm showing as connected to a network.
31-01-2017 11:38 AM
Hi @Petek2806,
Welcome to the EE Community.
What happens when you try to make a call?
Do you hear a recorded message?
Thanks
James
31-01-2017 11:42 AM
31-01-2017 12:13 PM
It sounds like you have an international calling bar on your account.
Are you using an EE, Orange or T-mobile plan?
Is it a pay as you go or pay monthly plan?
Thanks
James
31-01-2017 12:16 PM
31-01-2017 12:51 PM
One of these options may help you find the answers you need.
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