by KellyKeogh95 Investigator
Investigator

I have reset my iPhone 5s and it's asking for a passcode which I don't know

I have reset my iPhone 5s and it is now asking for a passcode to get back on it which I don't know, is there any way I can find out what this code is?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: I have reset my iPhone 5s and it's asking for a passcode which I don't know

@KellyKeogh95   It's still linked to your iTunes account.  You cannot just reset it and give it away and you have to unlinking from your iTunes account also.  Have a read of THIS 

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5 REPLIES 5
by Grand Master
Grand Master

Re: I have reset my iPhone 5s and it's asking for a passcode which I don't know

by KellyKeogh95 Investigator
Investigator

Re: I have reset my iPhone 5s and it's asking for a passcode which I don't know

It was my phone but iv got a new one so I have clicked reset and erase all content so my brother could have it and now it won't let him set it back up without a passcode. 

by Grand Master
Grand Master
Solution

Re: I have reset my iPhone 5s and it's asking for a passcode which I don't know

@KellyKeogh95   It's still linked to your iTunes account.  You cannot just reset it and give it away and you have to unlinking from your iTunes account also.  Have a read of THIS 

View solution in original post

by KellyKeogh95 Investigator
Investigator

Re: I have reset my iPhone 5s and it's asking for a passcode which I don't know

Thankyou. So if I do that I will be able to have access to the phone again? @Chris_B

by
EE Employee

Re: I have reset my iPhone 5s and it's asking for a passcode which I don't know

Hi @KellyKeogh95

 

You'll still need to erase the actual iPhone as well.

 

Please see the Apple Support pages for help on this.

 

Thanks - Karen. Smiley Happy

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