Highlighted
by Investigator
Investigator

I have not got my rewards

, mM

I am on dolphin have not got my reward

4 REPLIES 4
Highlighted
by Investigator
Investigator

I have not got my rewards

M

I am on dolphin have not got my reward

Highlighted
by
EE Community Support Team

Re: I have not got my rewards

Hi @Jenny6A

 

Thank you for coming to see us in community 🙂

 

I'm sorry to hear that your rewards aren't showing as you think they should be.

 

Please call pay as you go customer services and one of the guys can access the account and look into this for you.

 

Let me know how you get on.

 

Thanks

 

Richard

 

🙂

Highlighted
by Investigator
Investigator

Re: I have not got my rewards

I cant call then dint have enough credit , I have the same problem every month,
Highlighted
by
EE Employee

Re: I have not got my rewards

Hi @Jenny6A and welcome to the community.

 

I understand your frustration, here on the community we do not have any access to any customer accounts.

 

You will need to give customer services a quick call to look into this.

 

Many thanks,

 

Lee

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