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Hi, I'm having trouble with the next step of unlocking my old EE phone. I have my IMEI code from EE already, however when I turn the phone on it doesn't come up with anything?
Any ideas on how to unlock the phone so we can put a new sim in from another provider?
@Charscot. When EE send you the unlock code you enter this code into the dial keypad.
If it’s an iPhone you put a different network SIM card in the device and follow any on screen instructions.
Good Morning @Charscot.
Thanks for posting on the community.
Have you requested the unlock with us already?
If not please see our device unlocking information to help you >
One of these options may help you find the answers you need.
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