by Annakfs

I have credit but I can't use it?

I have £10 credit on my phone and a £5 everything pack currently but my phone says I have no credit and I cannot make any calls or access the Internet. I can't even call customer service. 

EE Community Support Team

Re: I have credit but I can't use it?

Hello there @Annakfs


Thanks for coming here.


What reply do you get when you text AL to 150?


Also when did you add the £10.00 credit?


Speak soon 🙂

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