18-07-2017 04:49 PM
Please unlock my device which is locked to t-mobile orange gb UK.Please tell me the way to unlock it.
18-07-2017 04:54 PM
18-07-2017 06:44 PM
Did you buy this device yourself new direct from EE or is it 2nd-hand?
21-07-2017 02:38 PM
To unlock a 2nd-hand phone you need to call Customer Services on 0800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.
Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.
But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.
If that is the case your only remedy is against whoever you got the phone from.
21-07-2017 03:13 PM
Well, you won't be able to unlock it then. Why buy a phone locked to a foreign network when you don't know how to unlock it?
21-07-2017 04:23 PM
I've given you the only 1.
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