08-01-2017 10:39 AM
ive never received an email to verify my EE account. I try to log in each time and I can't get any further.
any help would be great.
08-01-2017 01:00 PM
12-05-2017 01:30 PM
I am experience the same problem. I tried to call but as I don't have credit I can't get any assistance. I check my spam and no we mail. I've been trying to verify my email for around 3 hours
12-05-2017 01:34 PM
@Jcmenhin. Sorry to say this but you need to call as live chat is only for contract customers not payg customers.
12-05-2017 01:45 PM
12-05-2017 04:55 PM
Hi @Jcmenhin and welcome to the Community.
I understand your frustration, unfortunately you will have to call customer services to investigate your My EE issue.
You can pop over to our EE Packs page as this will give you all information on how to get a pack etc.
by Jneux 30-12-2017
by Gnomeface 23-12-2019