26-12-2017 10:22 PM
I am trying to change my mobile number, at which point amazon tells me they have sent a confirmation code to my phone. I never recieve the text even though I have signal. I have tried several times, and can recieve texts from other numbers. It also worked straight away when my boyfriend tried it and he also has an android phone. So why aren't my texts coming through?
26-12-2017 10:56 PM - edited 26-12-2017 10:57 PM
These text messages don't always get sent and if you request them more than once you may receive more than one text. Plus if the site us busy there maybe a delay. I would suggest trying after 9am tomorrow which is not a bank holiday.
If you are receiving other text then its unlikely to be EE that is the problem.
27-12-2017 09:30 AM
No, have tried again and it's still not working. When I input my boyfriends number the text came through within seconds.
I uninstalled a spam blocker call and text app I had thinking the texts might be getting blocked? I also checked the blocked text android settings were all off and restarted. Is it possible they are still getting blocked somehow?
27-12-2017 11:02 AM
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